Track your order here:
| Monitoring in the system: | Call Customer Service: | Tracking no. standard * | |
|---|---|---|---|
| DHL Freight | DHL Tracking | Standard: | |
| GLS | GLS Parcel Tracking | ||
| Schenker | |||
| DPD | DPD Tracking | ||
| UPS | UPS Tracking | ||
| Matkahuolto | Matkahuolto Tracking | ||
| Venipak | Venipak Tracking |
* Check tracking number standard if the system does not match your shipment.
General information:
You can get information about the courier company before you make the purchase. Below the product price and shopping cart button, the logos of the courier companies that deliver the shipment in the respective country are displayed.
Screenshot:
Larger shipments are delivered by DHL Freight or Schenker. Smaller shipments are delivered to the customer via GLS, Schenker, DHL, DPD, UPS, Matkahuolto or Venipaki courier. The goods are delivered to the delivery address indicated by the purchaser in the order. The purchaser will be notified of the delivery via the contact information provided when placing the order. Information about the shipment will be sent to the purchaser when the package is sent, allowing the purchaser to keep track of the information of its shipment on an ongoing basis.
Please check the correctness of the contact information entered when placing an order to avoid delays and misunderstandings in the delivery of the goods. Grillsymbol OÜ and the courier company are not responsible for the delay in the delivery of the goods and any misunderstandings if the delay or misunderstanding is due to the inaccuracies in the information provided by the purchaser when placing an order. The goods are transferred to a third party if the purchaser has appointed a third party as the recipient of the goods in the order.
Please follow the notifications sent by e-mail or SMS by the courier company. In addition, follow the instructions for delivery of the package. If there is no information about the shipment 72 hours after placing the order, please send an e-mail referring to your order. This period (i.e. 72 hours) is extended on weekends and public holidays. Send the letter to the e-mail address: info@grillsymbol.com
Order confirmation text:
GrillSymbol thanks you for the purchase! Your shipment will be shipped out of the warehouse as soon as possible. The courier company will notify you of the delivery via SMS or e-mail.
Please follow the notifications sent by e-mail or SMS by the courier company. In addition, follow the instructions for delivery of the package. If there is no information about the shipment 72 hours after placing the order, please send an e-mail referring to your order. This period (i.e. 72 hours) is extended on weekends and public holidays. Send the letter to the e-mail address: info@grillsymbol.com
Track your order here:
